At Fiserv, we view ongoing support as a demonstration of our personal commitment to you and your success. You can rely on our unequaled customer support at every step of the process, from implementation to day-to-day usage.

Whether you have a simple question or a challenging problem, you want resolution, and you want it fast. Our customer support professionals have many years of experience in the health and fitness industry. So not only do you get prompt, friendly service, but your issues are solved quickly and professionally by knowledgeable professionals.

No matter how challenging the problem, our team of dedicated support professionals is available to assist you with all of your application support needs – however you want to reach us (phone, fax, e-mail, or mail). 

Implementation Support

Whether you are implementing a new solution or replacing an existing system, your transition to our club management software will be a streamlined process consisting of the following phases:

Hardware & Network: If you are using more than one computer in your facility, you should plan on establishing a network between all computers. When purchasing multiple, turnkey systems from Fiserv, they will arrive network-ready with all software and hardware fully installed. It is your responsibility to have the appropriate wiring available and tested at your site.